Answers to Common Questions
We believe informed families make confident decisions. Below are answers to some of the questions we receive most often about our premium companion and concierge services.
❓ What is the difference between Companion Care and Concierge Services?
Our Elite Companion Care focuses on emotional well-being, conversation, social engagement, cognitive stimulation, neighborhood walks, and meaningful companionship. Our Concierge & Lifestyle Support focuses on managing daily household logistics, grocery shopping, meal preparation, transportation, errands, and personal assistance. Many families choose a customized care plan that blends both services together.
❓ Is Ageless Care Solutions a medical agency?
No. Ageless Care Solutions provides strictly non-medical companion and concierge services. We specialize in lifestyle enhancement, transportation, companionship, meal preparation, and household assistance. We do not provide nursing care, medical procedures, medication administration, or patient transfers.
❓ Do you require a minimum number of service hours?
Yes. Our services have a standard 4-hour minimum visit. This allows our companions to provide meaningful relationship-centered care, complete household tasks safely, and deliver the premium hospitality experience our clients expect.
❓ How do you screen your companions?
Every companion undergoes a comprehensive hiring and screening process including fingerprint-based Florida Level 2 background screening, driving record verification, professional references, and liability insurance review. Your family’s safety is always our highest priority.
❓ What areas do you serve?
We proudly serve clients throughout Southwest Florida, including Fort Myers, Naples, Cape Coral, Bonita Springs, Estero, Sanibel Island, Marco Island and Pelican Bay.
❓ Are services available on weekends and overnight?
Yes. Although our administrative office operates during standard business hours, our companion services are available 24 hours a day, 7 days a week, including weekends, holidays, and overnight care. An on-call coordinator is always available for urgent scheduling needs.
Still Have Questions?
Every family has unique needs. Our Care Coordination Team is happy to answer your questions, explain our services, and help you determine the best companion and concierge solution for your loved one.